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Build strong customer relationships on any channel

Meaningful conversations. At the right time. On the right channel. Trengo makes customer communication easy by combining all your customers’ favourite channels in a single solution.

See for yourself how Trengo will boost revenue

No technical skills needed

Setup is quick and easy, so no engineering resources are needed.

Everything under one roof

A single solution for all channels, say goodbye to endlessly switching tabs.

You scale, we scale

Scale support, marketing and sales as you grow, without sacrificing customer experience.

Capture
Conversations
Instagram
VOIP
WhatsApp
Google
Telegram
SMS
WeChat
Livechat
Gmail
Outlook
WeChat
WhatsApp
Facebook
Instagram
VOIP
Google
Telegram
SMS
WeChat
Livechat
Facebook
Gmail
Outlook
WeChat
Deliver
Experiences
Happy customers
Customer insights
Efficient teamwork
Collaborate

Work together, reply faster

Boost customer satisfaction by offering support at record speed. Collaborate with your team to craft better responses in less time.

Ferryscanner managed a 700% increase of customer queries during high season by @tagging colleagues.

Automate

Free your team from repetitive work

Lower your support costs with efficient processes. Automatically route messages to the right agent and build no-code chatbots that answer FAQs.

EVVO decreased response time by 50% because they automated forwarding conversations and created a no-code chatbot.

Report

Keep a pulse on customer happiness

Show all stakeholders how sales, marketing and customer support teams drive revenue, create repeat business and promote happy customers.

Huakai spotted trends in their dashboard, pivoted and decreased response time by 50%.

JOIN THE CONVO

Build a solid foundation and scale the quality of your customer engagement

Bring your customer engagement strategy up to speed. Subscribe to our monthly newsletter and we’ll talk about how your team can build stronger relationships and deliver delight with every interaction

Solar Concept

"Ever since we use Trengo, we can automatically assign the tickets to the right team."

Rolf Kok & Twan Geurts van Kessel
Join the convo

Scale your customer experience
with AI and automation

Curious about scaling your personalised approach with AI and automation? We'll help you get started by breaking down the latest and newest on AI  personalisation intelligence every month to help your team deliver more customer delight.

Trusted by 3,000+ customers worldwide

What our customers say about Trengo

Ihab b.
Small-Business

It makes it easier for us to work daily, especially in the tick feature, which is great, in addition to the automatic response to all e-mails In addition to the questions and answers section

Jeffrey d.
Group Director

Trengo allows us to centralize all communication, both internally and with clients, across channels. From WhatsApp to email, and Facebook Messenges to live chat messages, there is now a single place to manage everything.

Johann K.
Small-Business

You can communicate with customers and employees alike and get immediate response. The friendly user interface is what's most appealing and wonderful to use. I can recommend this platform to anyone.

Julian P
Small-Business

I'm not one to leave reviews but Trengo has been a game changer for us. As a small e-commerce business our small team struggled to keep on top of the many channels our customers contacted us by. Normal 'ticketing' tools felt too ...

Martijn V.
Operations Manager E-Commerce

One of the best things about Trengo is its powerful automation and collaboration features. The ability to automate repetitive tasks, such as assigning tickets or tagging conversations, saves me and my team a lot of time and effort.

Maybelline O.
Customer Experience Manager

What I love about Trengo is how user-friendly it is. Very easy to use so onboarding new agents is a breeze. They were very responsive and it was a delight working with them. Highly recommend Trengo!

Stefano G.

I love the possibility of having a single place to receive every customer service inquiry from different platforms. We can assign tickets to other colleagues and be updated in real time with internal comments.

Ulf S.
CINO

Trengo is a fantastic chat service that has transformed my communication with customers. The straightforward platform allows me to manage all my conversations in one place.

Verified User
Consumer Goods

It has a virtual assistant, which helps us to attend more fluently to a large number of customers and their demands. The automatic routing also makes our work easier, since it is configured so that the customer can go directly to the agent ...

Verified User
Consumer Goods

It has a virtual assistant, which helps us to attend more fluently to a large number of customers and their demands. The automatic routing also makes our work easier, since it is configured so that the customer can go directly to the agent ...

Ulf S.
CINO

Trengo is a fantastic chat service that has transformed my communication with customers. The straightforward platform allows me to manage all my conversations in one place.

Stefano G.

I love the possibility of having a single place to receive every customer service inquiry from different platforms. We can assign tickets to other colleagues and be updated in real time with internal comments.

Maybelline O.
Customer Experience Manager

What I love about Trengo is how user-friendly it is. Very easy to use so onboarding new agents is a breeze. They were very responsive and it was a delight working with them. Highly recommend Trengo!

Martijn V.
Operations Manager E-Commerce

One of the best things about Trengo is its powerful automation and collaboration features. The ability to automate repetitive tasks, such as assigning tickets or tagging conversations, saves me and my team a lot of time and effort.

Julian P
Small-Business

I'm not one to leave reviews but Trengo has been a game changer for us. As a small e-commerce business our small team struggled to keep on top of the many channels our customers contacted us by. Normal 'ticketing' tools felt too ...

Johann K.
Small-Business

You can communicate with customers and employees alike and get immediate response. The friendly user interface is what's most appealing and wonderful to use. I can recommend this platform to anyone.

Jeffrey d.
Group Director

Trengo allows us to centralize all communication, both internally and with clients, across channels. From WhatsApp to email, and Facebook Messenges to live chat messages, there is now a single place to manage everything.

Ihab b.
Small-Business

It makes it easier for us to work daily, especially in the tick feature, which is great, in addition to the automatic response to all e-mails In addition to the questions and answers section

Let’s meet

Take your first steps towards more personalised interactions with your customers, better engagement with your leads, and happier, more effective teams.